Patient Information

Why chose Park Avenue Physical Therapy?
In most instances, you have the right to choose where you receive your physical therapy treatment from. We strive to give you the best possible physical therapy experience that consists of balancing compassionate care with a determined high expectation for achieving optimal results. We are consistently striving to stay current in our field, providing treatments that are evidence based from the latest research and from the yearly continuing education courses our staff attends.  Our treatments are designed to reduce physical pain & dysfunction, improve your mobility & strength, correct improper alignments and movement patterns and most importantly return you to doing the activities in life you most enjoy. You can be assured that when you are treated at our clinic, we will work closely with you and your physician to develop a rehab program specifically designed for YOU!

What will my initial visit consist of and how long will it take?
The therapist will sit down with you and take a thorough history of your condition followed by a physical examination and often concluded with a treatment and/or instruction in a home exercise program. Your appointment will usually last about an hour.

What should I bring?
It is important that you be able to provide the following upon your initial visit: insurance cards, physician’s physical therapy prescription, past medical history including surgeries, injuries and procedures, and a current list of over the counter and prescription medications. You should also bring or be wearing comfortable clothing and sneakers and it is recommended that you wear shorts if you are being seen for a lower body injury and a tank top or sports bra if being seen for an upper body injury.

How many times will I be expected to attend physical therapy?
Your treatment frequency will vary greatly depending on the type and extent of the injury. It is not unusual for many to attend physical therapy 2 or 3 times a week. The duration of treatment will depend on how you respond to therapy or the length of the prescription from your doctor. You can expect that the therapist will be able to give you an approximate length of therapy needed once your initial evaluation has been completed.

Will I have to pay a co-payment?
Each patient’s insurance benefits are different and your insurance may require a co-payment with each visit or you may have a deductible or co-insurance you are responsible for. We make every effort to call your insurance and verify your physical therapy benefits; however, it is ultimately the patient’s responsibility to know their benefits. We ask that you pay after each visit. We accept check, cash or credit/debit card. We are also able to accept HAS/HRA cards as well.

What if I don’t have health insurance or physical therapy benefits?
We offer private pay rates for those that happen to be uninsured.

Who will be treating me?
You will be evaluated by a licensed physical therapist. Drs.Tony, Nadia and Buffie, each have over 20 years of clinical experience. They each have a doctorate degree in physical therapy and have attended many continuing education courses to stay current and knowledgeable in their field. After your initial treatment, you may be guided through your exercises with the help of our licensed physical therapy assistants who will be consulting with your therapist throughout the treatment.

Do I need a prescription from my physician?
Effective November 23, 2006, New Yorkers are permitted to receive physical therapy without a referral. Please call 585.798.4344 to clarify the conditions of receiving services without a physician’s, nurse practitioner’s or physician’s assistant’s referral.